Privacy policy

Last Updated: 21 October 2026

At MAYIL, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, contact us, or otherwise interact with our online store.

MAYIL operates an online store selling women's leather handbags, wallets, pouches, and accessories. Our online store is powered by Shopify.

By using our website, you acknowledge that your personal information will be handled as described in this Privacy Policy, subject to your rights and choices under applicable law.

Information We Collect

We may collect the following categories of personal information.

Personal and Contact Information

  • Full name
  • Email address
  • Telephone or mobile number
  • Billing and shipping address

Order and Transaction Information

  • Products purchased and order details
  • Payment status and transaction references
  • Delivery, return, refund, and customer service records

Payment information is processed through the payment providers available at checkout. We do not intend to store complete payment card details on our own systems.

Device and Website Information

When you visit our website, we may collect information such as your IP address, browser type, device information, approximate location derived from technical data, pages viewed, products browsed, and interactions with our store.

Communication Information

We may retain information you provide when contacting us about products, orders, returns, complaints, or other enquiries.

How We Use Your Information

MAYIL may use your personal information to:

  • Process and fulfil orders.
  • Arrange shipping, delivery, returns, and refunds.
  • Send order confirmations and delivery updates.
  • Respond to customer enquiries and provide support.
  • Process payments and help prevent fraudulent transactions.
  • Operate, maintain, and improve our website and shopping experience.
  • Understand customer preferences and website performance.
  • Send promotional emails or messages where permitted by law and, where required, with your consent.
  • Meet applicable legal, tax, accounting, and regulatory obligations.
  • Protect our business, customers, website, and services.

Payments and Third-Party Services

Our store is hosted on Shopify. We may use Shopify and other service providers to operate our website and process orders.

Depending on the services enabled in our store, these providers may include payment processors, shipping and logistics companies, analytics providers, marketing platforms, customer support tools, and fraud prevention services.

These providers receive or process personal information only as necessary for their relevant services or as otherwise permitted by applicable law. Their own privacy policies and terms may also apply.

Cookies and Tracking Technologies

MAYIL may use cookies, pixels, and similar technologies to:

  • Keep shopping carts and checkout functions working.
  • Remember preferences and improve website functionality.
  • Understand website traffic and customer interactions.
  • Measure advertising performance.
  • Support relevant advertising and marketing, where permitted.

You can manage cookies through your browser settings and, where available, our website's cookie consent controls.

Where required by law, we will seek consent before using non-essential cookies or similar tracking technologies. Disabling certain cookies may affect some website features.

Sharing of Personal Information

We do not sell personal information for money.

We may share personal information with

Shipping and payment details may be shared with logistics providers or payment processors when necessary to complete transactions.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer service, accounting, tax compliance, fraud prevention, dispute resolution, and legal obligations.

Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

MAYIL does not control the privacy practices of independent third parties. We encourage you to read their privacy policies before sharing personal information with them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or legal requirements.

The revised policy will be published on this page with an updated revision date. We encourage you to review it periodically.